We value our Customers
We understand that customers have a choice where they go for auto repair. The Auto Clinic & Mill St. Tire is committed to helping drivers across Northern Nevada and beyond maintain their vehicles with honesty and integrity. With our experienced mechanics, we can take care of all of your auto repair, maintenance and tire needs. From oil changes, filter replacements, and fluid flushes to brakes and brake repair, shocks and struts, tires, and wheel alignment, we’ve got you covered.
Our commitment to you
Our Mission is to provide honest automotive repair, quality workmanship and exceptional service. This will allow long-term growth and profitability while providing future opportunities for our employees. This Mission is only possible by attaining the following goals that we established for our business, our employees and our customers:
Business Goals
Offer honest and reliable automotive service and repair and to develop an unmatched reputation with our customers and within the community in terms of service and quality.
Employee Goals
Provide a safe, fun and productive atmosphere where employees are treated fairly and honestly so that The Auto Clinic can offer productive employees long term employment, job security, and an opportunity to maximize their earning potential. Provide our employees with the most modern, up to date shop equipment so that they can repair cars to the best of their ability; to offer education and training opportunities so that employees can remain knowledgeable about the latest technologies and can pursue personal goals.
Commitment to Our Customers
The Auto Clinic / Mill St. Tire commits to offer honest repair advice about the condition of their vehicles, offer repair options based on need, and ensure that customer vehicles are repaired properly and professionally the first time, with original equipment parts. Treat our customers and their cars with the highest regard and to offer superior customer relations, keep open lines of communication with our customers to ensure that their cars are diagnosed and repaired correctly and efficiently, and to address any and all customer concerns. Offer a clean and comfortable environment to our customers, to exceed our customers’ expectations in every way, and to guarantee all repairs.
